1. Scope and site status
This policy applies only to information that exnesspc.com may process while providing site content, link navigation, basic technical operation and site-feedback functions. It does not apply to Exness Personal Area, Exness Trade, Exness Terminal, MT4, MT5, payment providers or other third-party services that process data independently.
exnesspc.com is not the data controller, agent or customer-support department for any Exness group legal entity. Before publication, the site should identify its real operator, valid contact details, hosting arrangements, analytics tools and applicable legal information based on actual operating facts.
2. Information this site may collect
Information you provide
- Contact details: name, email address or other contact information entered voluntarily through the site feedback form.
- Feedback content: reports about site content, links, access problems, suggestions or related attachments submitted to exnesspc.com.
- Communication records: replies, follow-up messages and handling notes needed to address a site-related request.
- Do not submit Exness trading credentials, passwords, one-time codes, identity documents, payment-card details or deposit and withdrawal instructions through this site.
Technical and access data
- Device and log data: IP address, browser type, operating system, access time, referrer, request records and technical error logs.
- Usage data: navigation paths, clicks, language preferences and basic performance information used for site operation, security and troubleshooting.
3. How information is used
Information is used only where reasonably necessary for site operation, maintenance and user feedback, including:
- Providing site content, language preferences, link navigation and basic access functions.
- Responding to feedback about exnesspc.com content, broken links or technical access issues.
- Protecting the site against abuse, malicious requests, attacks and abnormal traffic.
- Reviewing basic usage and performance data to improve content structure, compatibility and stability.
- Complying with legal obligations that apply to the actual operator of exnesspc.com.
Information submitted to exnesspc.com is not used to open Exness accounts, perform identity verification, execute trades, process payments or manage orders, and the site does not operate a business model based on selling personal information.
4. Third-party services and disclosure
Information may involve third parties only where required for site operation or where disclosure is legally required, including:
- Hosting, content delivery, email, form-processing, security or technical-maintenance providers used by the site.
- Analytics or performance providers, but only where those tools are actually enabled on exnesspc.com.
- Regulators, courts, law-enforcement bodies or other public authorities where a valid legal request applies.
- Exness, MetaTrader, app stores or other external services that a user chooses to visit through a link, each of which handles data under its own policies.
The site operator should apply appropriate access controls, contractual terms and security measures to any service providers actually used. Listing a category here does not mean exnesspc.com currently sends data to every type of provider described.
5. Cookies and local storage
exnesspc.com may use cookies, local storage or similar technologies for language preferences, session state, security settings or basic traffic measurement. The exact cookies in use depend on the site features and third-party services currently enabled. Browser settings can be used to restrict or delete cookies, although some preferences or functions may be affected.
6. Retention and international processing
Personal information should be retained only for as long as necessary to support the purpose for which it was collected, handle feedback, maintain security records or meet legal obligations that apply to the site operator. Retention periods can differ across technical logs, form submissions and communications.
If hosting, email, analytics or security providers process data outside the user’s jurisdiction, international processing may occur. Whether cross-border transfers take place and which safeguards apply depend on the site’s actual providers, operator location and applicable data-protection law.
7. Data security
The site operator should use security measures appropriate to the actual systems in place, such as access controls, transport protection, account permissions, monitoring, backups and security updates. No internet service can guarantee absolute security. Do not submit trading passwords, one-time codes, identity documents or payment credentials through the site feedback form.
8. Privacy rights
Where applicable data-protection law provides these rights, a user may ask exnesspc.com to:
- Confirm whether the site holds personal information relating to the requester and provide access where required.
- Correct inaccurate or incomplete contact details or feedback records held by the site.
- Delete, restrict or object to processing where the relevant legal conditions are met.
- Withdraw consent where processing relies on consent, without affecting processing carried out before withdrawal.
To exercise rights relating to data actually held by exnesspc.com, use Contact us. The site may reasonably verify the requester’s identity. Requests concerning Exness Personal Area, KYC, payment, trading-account or order data should be submitted to the Exness legal entity that actually processes that information.
9. Minors
exnesspc.com does not provide trading services to minors and should not intentionally request identity or financial data from them. If the site operator becomes aware that a minor’s personal information was submitted through a feedback function, it should take appropriate action under the applicable law, including deletion or restriction where required.
10. Policy updates
This policy may be updated when the site’s technical configuration, third-party providers, operating model or legal obligations change. The latest revision date should be shown here, and material changes should be communicated in a manner appropriate to their effect. Continued access does not waive privacy rights provided by applicable law.
11. Contact and privacy requests
For questions about exnesspc.com data handling, cookies or site-feedback records, use Contact us. Privacy requests relating to Exness Personal Area, identity verification, trading accounts, payments or orders should be directed to the Exness legal entity providing the service. You can also review the FAQ and Disclaimer.