Exness Help Center
Find guidance on accounts, verification, deposits and withdrawals, trading conditions, MT4, MT5, Exness Trade and terminal access.
Exness Support and Contact
Use the Exness Help Center for general guidance and the Personal Area Support Hub for account-specific requests. exnesspc.com provides support routing and site information, but does not handle Exness accounts, payments or identity verification.
Exness support channels
Choose the Help Center for general guidance or sign in to Personal Area for account-specific support.
Personal Area Support Hub
Registered clients can sign in to Personal Area, open the Support Hub and submit an account-specific ticket. Exness states that submitted tickets receive a response within 24 hours.
Multilingual support availability
Exness currently supports 14 languages. English, Chinese, Thai, Vietnamese, Arabic, Hindi and Urdu are available 24/7.
| Availability | Language |
|---|---|
| 24/7 | English, Chinese, Thai, Vietnamese, Arabic, Hindi and Urdu |
| Available | Bengali |
| Available | French |
| Available | Swahili |
| Available | Indonesian |
| Available | Korean |
| Available | Portuguese |
| Available | Spanish |
Support by issue type
Prepare the relevant account, payment or order details before contacting support so the request can be routed efficiently.
Account login and server access
Include the trading login, platform type (MT4 or MT5), server name and any error message. MT4 and MT5 credentials are platform-specific.
Identity verification
Use protected Exness account channels for KYC or profile-verification requests. Do not submit identity documents through public site forms.
Deposits and withdrawals
Prepare the payment method, amount, date, transaction status and any relevant reference. Payment instructions should be handled through Personal Area and Exness support.
Orders and execution
Provide the instrument, order number, open or close time, requested price and terminal details so the trading-server record can be reviewed.
MT4, MT5 and Exness Trade
Include the device, operating system, terminal, account platform and error details. Exness Trade in-app trading is designed for Exness MT5 accounts.
Account security
If you suspect unauthorized access or activity, use protected Exness support channels immediately and do not share passwords, one-time codes or recovery credentials.
Regulation and legal entity
The Exness entity serving an account depends on jurisdiction and onboarding. Regulatory or legal-document questions should be checked against the applicable entity and client documents.
Site feedback
This form is for exnesspc.com content, link or access feedback only. Do not submit Exness account credentials, payment instructions, identity documents or verification requests here.
Exness trading platform access
Compare Exness Trade, web trading, MT4 and MT5 by account compatibility and device.
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